Terms of service

Last updated: January 6, 2026

OVERVIEW

Welcome to N.E.W – New Earth Wear. The terms “we”, “us” and “our” refer to N.E.W – New Earth Wear. N.E.W – New Earth Wear operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services. By visiting, interacting with, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or have permission from a parent or legal guardian.

When using the Services, you may be required to provide information such as your email address, billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, colours and appearance may vary depending on your device and screen settings.

All products are made to order using print-on-demand manufacturing. Minor variations in colour, placement, or finish may occur and are not considered defects.

We reserve the right to modify or discontinue products at any time without notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Orders are only accepted once payment has been received and the order has been confirmed.

Due to the made-to-order nature of our products, cancellations may not be possible once an order has entered production.

Returns and refunds are governed solely by our Returns & Refunds Policy.

Products are for personal use only and must not be resold or distributed commercially.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. Prices displayed at checkout are final and inclusive of applicable taxes unless otherwise stated.

You agree to provide accurate and up-to-date payment information and confirm that you are authorised to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our control.

Risk of loss passes to you once the order has been handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, designs, and trademarks, is owned by or licensed to N.E.W – New Earth Wear and is protected under UK and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorised use is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We are not responsible for the functionality or reliability of third-party tools.

Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

N.E.W – New Earth Wear is powered by Shopify. All sales are made directly between you and N.E.W – New Earth Wear. Shopify is not responsible for any aspect of transactions conducted through our store.

You expressly release Shopify from any claims related to purchases made through our store.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have reviewed both.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant us a perpetual, royalty-free licence to use that content for any purpose, including marketing.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors or inaccuracies and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate any laws, infringe intellectual property rights, transmit malicious code, or interfere with the security of the website.

We reserve the right to terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice if these Terms are breached.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.

Nothing in these Terms limits rights you may have under UK consumer law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, N.E.W – New Earth Wear shall not be liable for indirect or consequential losses arising from the use of the Services or products.

This does not limit liability where such limitation would be unlawful under UK law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless N.E.W – New Earth Wear from any claims arising from your breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede any prior agreements.

SECTION 20 – ASSIGNMENT

We may assign these Terms without notice. You may not assign them without our written consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 – CONTACT INFORMATION

For questions regarding these Terms, contact us at:

N.E.W – New Earth Wear
NewEarthWear@protonmail.com
31 Churchill Close
Barnstaple
Devon
EX32 7HJ
United Kingdom